Terms of Service

These Terms of Service (“Terms”) contain important information about ordering, purchasing, and using the website operated by CHANG SHA TIAO FU NEN SHENG HUO YONG PIN GUAN (“Company,” “we,” “us,” “our”). By accessing or using this website, you agree to these Terms.

(1) Company Information

The legal entity operating this website and processing customer data is CHANG SHA TIAO FU NEN SHENG HUO YONG PIN GUAN. Business address: Unit 114, Building 9, Nandaqiao Resettlement Project, Xinkaipu Street, Tianxin District, Changsha City, Hunan Province – F10050. For support or legal inquiries, email us at info@kamemode.com.

(2) Eligibility

You must be able to form a legally binding contract to place an order. If you use the website on behalf of an organization, you confirm you have authority to bind that organization to these Terms.

(3) Products & Information Accuracy

We offer apparel and related products through the website. We strive to display product information accurately; however, colors, fabrics, and fit may vary due to screen settings, lighting, and manufacturing tolerances.

(4) Pricing & Currency

Prices and any available promotions are shown on the website at the time of purchase. We may update prices, promotions, or availability at any time, and we may correct errors in pricing or product information where permitted by law.

(5) Orders & Acceptance

Submitting an order is an offer to purchase. We may accept, reject, or cancel orders (including for suspected fraud, inventory limits, address issues, or payment verification). An order is confirmed when we send an order or shipment update to the email you provided.

(6) Payments (Stripe)

Payments are processed by Stripe. By submitting payment, you confirm you are authorized to use the selected payment method and you authorize the charge for your order total shown at checkout.

(7) No Storage of Full Payment Details

We do not store your full card number, CVV, or complete bank details on our servers. For details about data handling and security, please review our Privacy Policy.

(8) Shipping Timeframes, Fees & Duties

Shipping fees, delivery estimates, and any destination-related requirements are shown at checkout and/or described in our Shipping Policy. For Mexico, customs duties/taxes (if any) may be assessed by local authorities and are the customer’s responsibility.

(9) Order Tracking

After your order has been processed, we will send shipment details to the email address you provided, including the tracking number (when available) and carrier information. You can also track your package via Track Order.

(10) Cancellations & Changes

If you need to cancel or change an order, email info@kamemode.com as soon as possible. Because orders may be processed quickly, we cannot guarantee changes or cancellations once processing has started.

(11) Returns & Refunds

Return eligibility, return conditions (including try-on/resellable condition standards), return shipping responsibility, and refund timing are governed by our Return & Refund Policy.

(12) Promotions & Coupons

Promotions, discount codes, gifts-with-purchase, or other offers (if available) are subject to the specific terms displayed at the time of the offer, may be limited in quantity/time, and may not be combinable unless expressly stated.

(13) Intellectual Property

All content on this website (including text, images, logos, and page design) is owned by or licensed to us and is protected by applicable intellectual property laws. You may not copy, reproduce, or use content without prior written permission, except for personal, non-commercial use as permitted by law.

(14) Prohibited Use

You agree not to misuse the website, including attempting unauthorized access, interfering with site operation, using automated scraping where prohibited, submitting false information, or using the site for unlawful activity.

(15) Limitation of Liability

To the extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages. Our total liability for any claim related to an order is limited to the amount you paid for the products giving rise to the claim, except where such limitation is prohibited by law.

(16) Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page. If you have questions about these Terms, email us at info@kamemode.com.

(17) Data Retention

We generally retain personal information for 1 year to support order processing, customer support, and normal business operations. We may retain certain information for longer where required or permitted by applicable law (for example, for accounting, tax, compliance, or dispute resolution purposes).